Signyl.gg Privacy Policy
Effective date: November 9, 2026
Last updated: November 9, 2026
The short version
Signyl.gg is a marketing platform for game studios, app makers, creators, brands and venues. It helps you understand your product and audience, plan campaigns, make the pieces, and publish them to the channels you connect. It is operated by Vitruvius Capital LLC, doing business as Signyl, in Los Angeles County, California ("Signyl," "we").
- Your workspace is yours. What you tell Signyl about your product, brand and plans, and what Signyl makes for you, belongs to you.
- We post only what you approve. When you connect X, Reddit, TikTok, YouTube, Facebook, Instagram, Discord or email, Signyl posts only pieces you approved, as you, to the account you chose. We never read your private messages on those platforms.
- Your sign-ins to other platforms are locked away. We never see your passwords. The access each platform gives us is stored encrypted and deleted when you disconnect.
- We don't sell data and we don't run ads on it.
- Fans stay in control. Signyl.me users decide what reaches you. You see audience insight in aggregate, or a person's details only when that person chose to share them with you.
- No training on your workspace. We don't use your content to train AI models, and our model providers are contracted not to either.
1. Information we collect
| Category | Examples | Where it comes from |
|---|---|---|
| Account | Name, email address, sign-in identifier, profile photo if your sign-in provides one | You, or Google, Apple or Facebook if you sign in with them |
| Workspace and team | Workspace name and address on signyl.gg, team members you invite and their roles | You |
| Product, brand and audience | What you tell Signyl about your product, brand, audience and goals in conversation or forms; links you give us; files you upload (logos, brand guides, decks, screenshots, clips) | You |
| Research about your market | Public information Signyl gathers from the open web about your product, competitors, communities and trends | Public websites and sources |
| Conversations with Signyl | What you say to Signyl and what it answers, including choices you confirm | You and Signyl |
| Plans and pieces | Campaign plans, calendars, briefs, copy, images, video and other pieces Signyl makes or you edit, with the record of every version and approval | Created as you use Signyl.gg |
| Connected channels | For each channel you connect: the account or page id and its public name or handle, the access the platform grants Signyl (stored encrypted), and which permissions you allowed | The platform, when you connect it (Section 4) |
| Publishing and results | What was posted where and when, the platform's post id, and the post's performance the platform reports to its owner (for example views, likes, comments, shares) | The platform, for posts made through Signyl |
| Audience insight from Signyl.me | Aggregated, de-identified signals about people who follow or connect with you on Signyl.me, and person-level details only from people who chose to share them with you | Signyl.me users, by their own choice |
| Usage and spending | Which features you use, the cost of metered actions (for example generating a video), your spending limits | Created as you use Signyl.gg |
| Device and logs | Browser, device type, IP address, error and security logs | Your device, automatically |
| Billing | Plan and invoices. Card numbers are handled by our payment processor, not by us | You and the payment processor |
| Support | Messages you send us | You |
What we don't collect. We don't ask for or store your passwords to other services. We don't read your direct messages, private inboxes or other people's private posts on connected platforms. We don't use advertising identifiers or third-party ad trackers.
2. How we use information
- Run your workspace: remember your product, brand and audience, keep your plans and pieces, and show your team what you allow them to see.
- Do the work you ask for: research your market, draft strategy and copy, make images and video, and schedule and publish approved pieces to the channels you connected.
- Report results back to you: read the performance of posts Signyl made, show it to you, and use it to improve your next plan.
- Improve Signyl for everyone, in aggregate: we combine de-identified performance results across workspaces (for example, how a kind of post tends to perform on a channel) to make better recommendations. These aggregates contain no personal information and do not identify your workspace, your fans or your content.
- Ask before spending: show the cost of a metered action and record what was spent.
- Keep Signyl safe: prevent fraud and abuse, secure accounts, and enforce our Terms.
- Support, billing and service messages. Marketing messages only with your consent; you can opt out anytime.
- Comply with law.
AI processing. Signyl uses AI models from the providers in Section 3 to understand your requests, research, write and make pieces. Your content is sent to a provider only to do the task you asked for, under terms that do not allow the provider to train its models on it. We do not use your content to train AI models.
We will ask first before using your information for a purpose materially different from these.
3. Who receives information
We do not sell personal information and we do not share it for targeted advertising. We share it only:
With the platforms you connect, to publish what you approved and read back its results (Section 4).
With your team, as your workspace's roles allow.
With service providers that process data for us under contracts limiting them to serving Signyl:
| Provider | Purpose |
|---|---|
| Google Cloud and Firebase | Hosting, database, sign-in, encryption keys (Cloud KMS), secret storage, logging, task queues |
| Vercel | Hosting the Signyl.gg web app |
| Anthropic | AI model (Claude) for conversation, research, strategy and copy |
| Google (Gemini models) | AI models for some image and text tasks |
| OpenAI, xAI | AI image models, when chosen for a piece |
| fal.ai | Hosting image and video generation models |
| Twilio SendGrid | Sending email (notifications, and email campaigns you send) |
For legal reasons, when required by valid legal process or to protect safety, prevent fraud or enforce our Terms. Where lawful, we tell you first.
In a business transfer, if Signyl is merged, acquired or sells assets. The buyer must honor this policy, and we will tell you beforehand.
4. Connected channels
Connecting a channel is always your choice, through the platform's own sign-in screen. You can disconnect any channel at any time in Settings, under Connectors, or by telling Signyl. When you disconnect, we delete the stored access and stop all publishing and reading for that channel. You can also remove Signyl's access from the platform's own settings.
For every channel, Signyl:
- asks only for the permissions it needs to post what you approve and read how those posts did;
- posts only pieces you approved, as the account or page you chose;
- reads only your own account's basic profile (id, name or handle) and the results of posts Signyl made;
- never reads your private messages, never follows, likes, comments or messages other people on your behalf, and never collects other users' data from the platform;
- never sells data received from the platform or uses it for advertising.
Platform-specific notes:
- YouTube (Google). Signyl's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. By connecting YouTube you also agree to the YouTube Terms of Service, and the Google Privacy Policy applies. Remove Signyl's access anytime at Google's security settings.
- Facebook and Instagram (Meta). Signyl uses the access you grant to post to the Facebook Page and Instagram account you choose and to read their post results. To have Signyl delete the data it received from Meta, disconnect Meta in Settings or email privacy@signyl.gg; we confirm deletion within 30 days.
- TikTok. Signyl uses TikTok's Login Kit and Content Posting API to read your TikTok nickname and posting options and to post the videos or photos you approve. Before each TikTok post you choose who can see it and the post's settings, and nothing is sent until you press Post. Signyl does not read your TikTok feed, followers or messages.
- X. Signyl uses the X API to read your account's handle and post what you approve. Signyl does not use X content to train models or build profiles of X users.
- Reddit. Signyl uses Reddit's API to read your username and submit the posts you approve, to your profile or to communities you choose. Signyl does not collect Reddit content or other users' data.
- Discord and email. Signyl sends the messages you approve to the Discord server or email list you connected. For email, you confirm you have the recipients' permission to email them.
5. Your controls
- See and edit your workspace information, plans and pieces at any time.
- Disconnect a channel in Settings, under Connectors, or by telling Signyl.
- Remove team members and change their roles.
- Set spending limits, and see what each metered action cost.
- Export your data: email privacy@signyl.gg.
- Delete your workspace or account: email privacy@signyl.gg.
- Marketing: unsubscribe from any marketing email.
6. How long we keep information
| Data | Kept for |
|---|---|
| Workspace, plans and pieces | Until you delete them or your workspace |
| Connected-channel access | Until you disconnect, then deleted at once |
| Post records and results | For the life of your workspace, so your plans can learn from them |
| Conversations with Signyl | Until you delete them or your workspace |
| De-identified aggregates | Kept; they contain no personal information |
| Billing records | 7 years, as tax law requires |
| Security and error logs | Up to 90 days |
| Backups | Deleted on their normal cycle, within 35 days |
When you delete your workspace, we delete or de-identify its personal information within 30 days, except records we must keep by law.
7. Security
We encrypt data in transit (TLS) and at rest. The access platforms grant Signyl is encrypted with keys held in Google Cloud KMS and is never shown in the product or in our logs. Staff access is least-privilege and recorded. No system is perfectly secure; if a breach affects your personal information, we notify you and regulators as the law requires. Report vulnerabilities to security@signyl.gg.
8. Business use and age
Signyl.gg is for businesses and professionals. You must be 18 or older to use it. We do not knowingly collect information from children. If you publish to platforms whose audiences include minors, you are responsible for following those platforms' rules and child-safety laws in what you post.
9. People in your data
If you upload or connect information about other people (for example an email list, or fans who chose to share with you through Signyl.me), you are the business responsible for it and must have a lawful basis to use it. For that data Signyl acts as your service provider (processor) and uses it only to do what you ask.
10. International users
Signyl is based in the United States and processes data there. For transfers from the EEA, UK and Switzerland we rely on the European Commission's Standard Contractual Clauses (with the UK Addendum) or the EU-U.S. Data Privacy Framework where a provider is certified. Request a copy at privacy@signyl.gg.
11. U.S. state privacy rights
Residents of California and other states with comprehensive privacy laws may ask to know, get a copy of, correct or delete their personal information, and to opt out of sale, sharing or significant profiling (we do none of these). We do not discriminate against anyone for using these rights. We honor Global Privacy Control signals. Make a request in the product or at privacy@signyl.gg; we verify it by confirming control of your account and respond within 45 days. If we deny it, you may appeal by replying, then contact your state attorney general.
Categories collected in the past 12 months (CCPA categories): identifiers (name, email, account ids, IP address); commercial information (plan, invoices); internet activity (feature use, logs); audio and visual information (images and video you upload or Signyl makes); professional information (your business and role); inferences (what Signyl concludes about your product's audience, not about you as a person). Sources, purposes and recipients are in Sections 1 to 3; retention in Section 6. We do not sell or share personal information as the CCPA defines those terms.
12. EEA and UK users
| Processing | Legal basis |
|---|---|
| Running your workspace and doing the work you ask | Contract |
| Connecting and publishing to channels | Contract, at your request |
| Market research from public sources | Legitimate interests |
| De-identified aggregate improvements | Legitimate interests |
| Security and fraud prevention | Legitimate interests |
| Marketing messages | Consent |
| Tax and legal records | Legal obligation |
You may access, correct, erase, restrict and port your data, object to processing based on legitimate interests, and complain to your data protection authority. We do not make decisions about you based solely on automated processing with legal or similarly significant effects.
13. Changes and contact
We notify you in the product or by email at least 30 days before material changes take effect, and ask first before using your data in a new way.
Vitruvius Capital LLC dba Signyl
12405 Hortense, Los Angeles, CA 91604
Privacy requests: privacy@signyl.gg, security reports: security@signyl.gg